Delivery & Freight Operations Coordinator

Lean Solutions Group; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Lean Solutions Group is seeking an Inbound Specialist to manage the destination phase of ground freight shipments, ensuring in-transit visibility, accurate PODs, and timely invoicing across multiple TMS platforms. You will reconcile revenue and costs, coordinate with warehouses, and support billing with complete documentation.

The role requires 1–3 years in transportation operations, an eye for accuracy, and strong communication across teams.

Qualifications

• High school diploma or equivalent required; Associate or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
• 1–3 years of experience in transportation operations, delivery coordination, dispatching, or freight management.
• Hands-on experience with Transportation Management Systems (TMS); familiarity with platforms like e2open TMF or Descartes Aljex is a strong plus.

Responsibilities

• File Pickup & In-Transit Management: monitor queues, own shipments, track with real-time platforms, issue pre-alerts, update milestones.
• Delivery, POD & Documentation: confirm carrier arrival, audit PODs against BOL, upload verified PODs, resolve discrepancies before billing.
• Financial Reconciliation & File Closeout: reconcile revenue/costs, ensure parity, pre-alert and lock files for timely billing, support post-handoff queries.

Skills

Communication skills

Attention to detail

Cross-functional collaboration

Education

High school diploma or equivalent

Associate or Bachelor’s in Logistics/SC

Tools

TMS platforms (e2open TMF, Descartes Aljex)

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Position Description

The Inbound Specialist oversees the destination phase of ground freight shipments, managing the lifecycle from origin departure through delivery confirmation, financial reconciliation, and final invoicing release. Operating across multiple Transportation Management Systems (TMS), this role maintains in-transit visibility, coordinates receiving warehouse pre-alerts, audits signed Proof of Delivery (POD) documents, and updates system milestones. The position is responsible for reconciling revenue and costs upon receipt of carrier charge notes, ensuring data parity across systems, and locking completed files for timely billing.

Functions

File Pickup & In-Transit Management

• Monitor assignment queues for departed shipments and take immediate ownership as the primary operational point of contact.
• Track shipments using real-time visibility platforms, validate delivery ETAs, and reconcile them against scheduled receiving appointments.
• Issue delivery pre-alerts to destination warehouses, confirming appointment details, reference numbers, and equipment information.
• Monitor tracking statuses, report lapsed visibility sessions, and support security auditing for high-value freight.
• Update in-transit milestones and reason codes across dual TMS platforms to maintain aligned operational dashboards.

Delivery, Proof of Delivery & Documentation

• Confirm carrier arrival at destination facilities and coordinate unloading adherence with receiving sites.
• Obtain, audit, and verify signed POD documents against original Bill of Lading (BOL) details, references, asset codes, and piece counts.
• Upload verified PODs into TMS repositories, update delivery status markers, and log driver details.
• Investigate and resolve document discrepancies prior to billing handoff, immediately escalating instances of short, damaged, or refused deliveries.

Financial Reconciliation & File Closeout

• Reconcile revenue and carrier cost entries across operational platforms once final carrier charge notes are issued.
• Verify cost and revenue parity between system records, ensuring all accessorials and detention fees are captured.
• Pre-alert completed, billable files to the finance/billing team and lock shipment jobs to prevent post-handoff modifications.
• Support billing teams on post-handoff queries by providing underlying documentation, including signed BOLs, PODs, and fee breakdowns.
• Strive to close out financial files on the same operating day carrier charges become available to minimize invoice turnaround time.

Qualifications and Requirements

• High school diploma or equivalent required; Associate or Bachelor's degree in Logistics, Supply Chain, or a related field preferred.
• 1-3 years of experience in transportation operations, delivery coordination, dispatching, or freight management.
• Hands-on experience with Transportation Management Systems (TMS); familiarity with platforms like e2open TMF or Descartes Aljex is a strong plus.
• Working knowledge of U.S. domestic ground freight operations (FTL, LTL, Intermodal) and standard shipment lifecycles.
• Proven accuracy in auditing shipping documentation and resolving discrepancies before invoicing.
• Sound understanding of financial reconciliation, cost/revenue entry, and freight billing workflows.
• Strong written and verbal communication skills for cross-functional collaboration and carrier coordination.