Logistics Coordinator (Air and Ocean Import)

Lean Solutions Group; Makati; On-site; PHP 360,000 - 600,000; Full time

Job summary

Lean Solutions Group (LSG) seeks a Logistics Coordinator – Ocean & Air Import to support international freight operations by executing task-based activities ensuring accurate, timely, and compliant shipment processing. This role covers Ocean Import and Air Import with strong attention to detail and proactive tracking across carriers, customs teams, truckers, and clients.

Key duties include SOP compliance, stakeholder communication, booking and tracking, and documentation for customs.

Qualifications

• Education: High School Diploma required; preference for Associate/Bachelor’s in Logistics, Supply Chain, or Business.
• 1–3 years in Freight Forwarding, Ocean Import, Air Import, or Logistics operations.
• Strong detail orientation and ability to manage high volumes under deadlines.
• Proficiency in Microsoft Office and quick mastery of operational software.

Responsibilities

• SOP Compliance: perform Ocean and Air Import tasks per procedures.
• Stakeholder Communication: coordinate with overseas agents, carriers, and clients.
• Booking & Tracking: confirm bookings and update milestones via carrier portals and TMS.
• Documentation & Customs: prepare arrival notices and share shipment files with CHB.
• Milestone Monitoring: track shipments through customs and update stakeholders.

Skills

Detail oriented

Communication

MS Office

Fast learner

Education

High School Diploma

Associate/Bachelor’s in Logistics/SC/Business preferred

Tools

CargoWise

TMS

Excel

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission:

Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision:

A world where people, empowered by technology, turn any challenge into a catalyst for growth.

JOB SUMMARY

The Logistics Coordinator – Ocean & Air Import supports international freight operations by executing task based activities ensuring accurate, timely, and compliant shipment processing. This role handles both Ocean Import and Air Import operations, requiring strong attention to detail, proactive tracking, and clear communication across carriers, customs teams, truckers, and clients.

CORE RESPONSIBILITIES — IMPORT OPERATIONS

• SOP Compliance: Perform assigned Ocean and Air Import tasks following established Standard Operating Procedures to maintain high efficiency and strict compliance.
• Stakeholder Communication: Coordinate with overseas agents, carriers, airlines, truckers, clients, and internal teams regarding daily shipment status.
• Booking & Tracking: Confirm shipment bookings, update milestones (ETA, ETD, cargo release) via carrier portals and Transportation Management Systems (TMS).
• Documentation & Customs: Prepare and distribute Arrival Notices within established SLAs; supply complete shipment files to the Customs Brokerage (CHB) team.
• Milestone Monitoring: Track shipments undergoing customs examinations and update stakeholders on cargo availability and release status.

OPERATIONAL EXECUTION & FINANCIAL TASKS

• Ground Dispatch: Coordinate and dispatch U.S. truckers for timely cargo pickups, drayage, and final deliveries.
• Diversions & Exceptions: Process shipment diversion requests and manage operational schedule adjustments with agility.
• Financial Processing: Validate freight charges, invoices, and process Terminal Handling Charges (THC) and carrier payments accurately prior to disbursement.
• Record Keeping: Maintain meticulous operational records within CargoWise and internal TMS databases.
• Service Targets: Consistently meet daily targets for productivity, operational quality, and Service Level Agreements (SLAs).

CANDIDATE QUALIFICATIONS

Required Skills & Experience

• Education: High School Diploma required; Associate/Bachelor’s degree in Logistics, Supply Chain, or Business preferred.
• Experience: 1–3 years in Freight Forwarding, Ocean Import, Air Import, or Logistics operations.
• Air Import Focus: Prior experience handling U.S. Air Import shipments is strongly preferred/required.
• Knowledge: Understanding of international freight forwarding, import procedures, and transport docs.
• Detail Oriented: Ability to accurately process high volumes of operational transactions under tight deadlines.
• Software: Proficient in Microsoft Office (Outlook, Excel, Word); quick to master operational software.

Preferred Qualifications (Nice to Have)

• CargoWise TMS: Hands-on experience with CargoWise or major enterprise TMS software.
• Dual Operations: Experience managing both U.S. Ocean Import and Air Import workflows simultaneously.
• Customs Familiarity: Knowledge of U.S. Customs clearance, THC payments, and exam coordination.
• Carrier Platforms: Experience utilizing airline websites and ocean carrier tracking tools directly.