Front Desk Receptionists

DVO 1 ASTORIA HOTEL; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local hospitality business in Davao del Sur is seeking a receptionist to greet visitors, manage phone calls, and handle administrative support duties. The ideal candidate should have strong communication skills and 1-2 years of experience in a similar role. A friendly and professional demeanor is essential for providing excellent customer service.

Qualifications

• 1-2 years of experience in an office or customer service role preferred.
• Strong verbal and written communication skills.
• Ability to handle inquiries and resolve issues.

Responsibilities

• Welcome and direct visitors, clients, and guests.
• Manage incoming phone calls and messages.
• Schedule and manage appointments for staff.

Skills

Help Desk

MS Office

Data Analysis

Scheduling

Time Management

Data Entry

Job description

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Job Description

• Greeting Visitors: Welcome and direct visitors, clients, and guests to the appropriate person or department.
• Phone Management: Answer, screen, and forward incoming phone calls. Take messages and provide information as needed.
• Appointment Scheduling: Schedule and manage appointments, meetings, and events for staff members or executives.
• Administrative Support: Perform general office duties such as filing, data entry, and managing office supplies.
• Mail Handling: Receive, sort, and distribute incoming mail and packages; handle outgoing mail.
• Customer Service: Provide excellent customer service by addressing inquiries, resolving complaints, and offering assistance to visitors.
• Experience: Previous experience in an office or customer service role is typically preferred (1-2 years).
• Communication Skills: Strong verbal and written communication skills for interacting with visitors, clients, and staff.
• Customer Service Orientation: A friendly, helpful attitude and the ability to handle inquiries and resolve issues.
• Organization: Strong organizational skills to manage appointments, phone calls, and administrative tasks.
• Multitasking: Ability to handle multiple tasks simultaneously while remaining calm and efficient.
• Professionalism: Presentable and courteous with the ability to represent the company positively to visitors and clients.

Skills

• Help Desk
• MS Office
• Data Analysis
• Scheduling
• Time Management
• Data Entry

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