DE033988-Collections Support Sr Analyst

Accenture PLC; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Accenture PLC in Quezon City is seeking a Collections Support Senior Analyst to execute the Order to Cash collection process in a hybrid work setup. The role emphasizes efficiency, first‑time quality and ongoing process improvement across the collections function.

Responsibilities include managing the collections workflow, supporting metrics reporting on AR and overdue invoices, providing status updates and coordinating with teams to resolve issues.

Qualifications

• At least 3 years of Collections experience; no domain
• With 1 year supervisory experience
• With experience in BPO / Shared industry
• Background in using ERP Tools is required (generic tools only, no specific tools required)

Responsibilities

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, elevate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested

Skills

Collections experience

Supervisory experience

ERP tools

Tools

ERP Tools

Job description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

POSITION TITLE: Collections Support Sr Analyst

WORK SETUP: Hybrid

OVERALL PURPOSE: Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.

RESPONSIBILITIES

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, elevate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested

OTHERS

• Project Shift Schedule: Morning Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS

• At least 3 years of Collections experience; no domain
• With 1 year supervisory experience
• With experience in BPO / Shared industry
• Background in using ERP Tools is required (generic tools only, no specific tools required)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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