DE033294-Order to Cash Ops Analyst

8003 Accenture Inc Company; Quezon City; On-site; PHP 420,000 - 900,000; Full time

Job summary

Accenture is seeking an Order to Cash Ops Analyst in Quezon City with a Return to Office setup. The role emphasizes efficient, accurate OTC processing, including invoicing and cash application, to support timely collections.

The candidate will manage billing, payment posting, and dispute resolution while collaborating with internal teams to continuously improve service delivery. Night shift is possible depending on project needs.

Qualifications

• At least 6 months of relevant OTC experience.
• Experience in order management sub-process, AR and invoicing.
• Knowledge of credit reviews and collections is a plus.

Responsibilities

• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.
• Ensure timely and accurate billing and invoicing of customer orders.
• Post customer payments accurately and promptly, including checks and electronic transfers.
• Monitor and manage customer accounts to ensure timely collections.
• Review, research, and resolve customer deductions and disputes.
• Conduct new customer credit reviews and assess credit limits.
• Handle order holds/releases and review payment term changes.
• Provide regular updates on OTC status and customer portfolios.
• Support month-end close activities and AR sub-ledger maintenance.
• Collaborate with internal teams to resolve order and payment issues.

Skills

OTC Experience

Billing

Cash Application

Credit Review

Tools

ERP Systems

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE

Order to Cash Ops Analyst

WORK SETUP

Return to Office

OVERALL PURPOSE

The Order to Cash Associate is tasked with executing Order to Cash processes with a strong emphasis on efficiency, first-time quality, and continuous process improvement. This role encompasses processing accounts receivable (AR) transactions, including billing, posting customer payments, and handling.

RESPONSIBILITIES

• Manage end-to-end Order to Cash processes, including order management, invoicing, and cash application.
• Ensure timely and accurate billing and invoicing of customer orders.
• Post customer payments accurately and promptly, including checks, EFT/wire transfers, and bank adjustments.
• Monitor and manage customer accounts to ensure timely collections and resolution of outstanding balances.
• Review, research, and resolve customer deductions and disputes.
• Conduct new customer credit reviews and periodic credit assessments to determine appropriate credit limits.
• Handle order holds/releases and review payment term change requests.
• Perform daily oversold reviews and reporting to manage credit risk.
• Collaborate with internal teams and stakeholders to resolve order and payment issues.
• Provide regular updates on the status of Order to Cash processes and customer portfolios.
• Support month-end close activities and manage the accounts receivable subledger.
• Ensure compliance with company policies and procedures, including Accenture Standard Operational Maturity.
• Continuously seek opportunities to improve Order to Cash processes and enhance service delivery.

OTHERS

• Project Shift Schedule: Night Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS

• At least 6 months of relevant experience in OTC specific to Order Management sub-process.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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