DE033988-Collections Support Sr Analyst

Accenture in the Philippines; Quezon City; Hybrid; PHP 450,000 - 900,000; Full time

Job summary

Accenture in the Philippines is hiring a Senior Analyst for Order to Cash Collections in a hybrid work setup in Quezon City. The candidate will manage the collections process, monitor performance metrics, and support month-end close while identifying process improvements.

At least 3 years in collections and 1 year in supervision are required, with BPO/shared services experience and ERP tools knowledge. The role emphasizes efficiency, first-time quality, and collaboration across teams to maintain

Qualifications

• At least 3 years of Collections experience; no domain
• With 1 year supervisory experience
• With experience in BPO / Shared industry
• Background in using ERP Tools is required (generic tools only)

Responsibilities

• Manages and executes Order to Cash Collection process.
• Supports to maintain and improve service performance metrics reports including collection AR to customers and maintain acceptable level of overdue invoices
• Provides status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalates issues in a timely manner while pushing to identify resolutions
• Delivers quality, cost-effective service while contributing to process improvement in collections
• Owns the accounts receivable subledger and supports month-end close
• May provide ad-hoc analyses and summaries as requested

Skills

Collections experience

Supervisory experience

BPO/Shared services

Tools

ERP tools

Job description

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Collections Support Sr Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement.

Responsibilities

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, elevate issues in a timely and appropriate manner while pushing to identify resolutions
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Quezon Cyberpark Tower 3

Skill and Qualifications

• At least 3 years of Collections experience; no domain
• With 1 year supervisory experience
• With experience in BPO / Shared industry
• Background in using ERP Tools is required (generic tools only, no specific tools required)