Collections Support Associate

8003 Accenture Inc Company; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Accenture is seeking a Credit and Collections professional to collect and recover customer receivables in a Manila-area office. You will work to reduce debt aging, maximize cash collection, and provide high-quality dispute information while maintaining strong client relationships.

Ideal candidates have 0–2 years in credit and collections, with voice collections experience preferred. ERP exposure (Oracle/SAP) and BPO backgrounds are a plus; office-based shifts including night/graveyard hours may

Qualifications

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0–2 years' experience in Credit and Collections is required.
• Voice collections experience preferred; BPO experience is a plus.
• amenable to working full-time in Office in Quezon City, Mandaluyong, or Taguig and to night/graveyard shifts.

Responsibilities

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing aging and maximizing cash collection, while maintaining professional relations with debtors.

Skills

Credit & Collections

Voice collections

Communication skills

BPO experience

Education

Finance or business degree

Tools

Oracle ERP

SAP ERP

Job description

RESPONSIBILITIES

Collect and recover customer receivables and debt. Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.

SKILLS AND QUALIFICATIONS

Graduate of finance-related or business course; Accounting graduates an advantage 0 month to 2 years' experience of Credit and Collections experience/skill is required Candidates for collections must have prior voice collections experience, ideally business-to-business. Experience in any accounting ERP (Oracle, SAP, etc.) is preferred but not required BPO experience of at least 6 months is required, particularly in customer service. Amenable to work Full Work in Office in Quezon City, Mandaluyong, or Taguig Willing to work in any shifts i.e. night shift, graveyard schedule etc. Good communication skills #LI-PH

About Accenture

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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