Dayshift Onsite CSR at UP Technohub — Elevate CX

Hammerjack Pty Ltd; Quezon City; On-site; PHP 335,000 - 402,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health incentives

Wellness program

Job summary

Hammerjack Pty Ltd in Quezon City is seeking a Customer Service Representative to work onsite at UP Technohub. You will help customers by answering inquiries, providing product information, and guiding resolutions with a friendly and solutions-focused approach. The role is ideal for fresh graduates with strong communication skills and up to 12 months of BPO experience.

A 12-month BPO requirement appears. The position offers dayshift hours and a supportive environment with opportunities for

Qualifications

• Open to fresh college graduates with excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS Graduates are welcome to apply.
• With at least 12 months of BPO experience
• Recognize, apply and explain your product or service knowledge
• Add experience in handling escalations preferred.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication skills

Customer service

Escalation handling

Computer skills

Education

Two years of college or SHS graduates welcome

Job description

Hammerjack Pty Ltd in Quezon City is seeking a Customer Service Representative to work onsite at UP Technohub. You will help customers by answering inquiries, providing product information, and guiding resolutions with a friendly and solutions-focused approach. The role is ideal for fresh graduates with strong communication skills and up to 12 months of BPO experience.

A 12-month BPO requirement appears. The position offers dayshift hours and a supportive environment with opportunities for