Onsite CSR at UP Technohub — Customer Care That Delivers

Hammerjack Pty Ltd; Quezon City; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Dayshift schedule

Career development

Inclusive culture

Global team

Health and wellness benefits

Job summary

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will answer customer inquiries, resolve issues with a friendly approach, and help ensure a positive customer experience. The role emphasizes clear communication and problem solving within a supportive, inclusive team.

Expect a dayshift schedule, opportunities for career development, and a collaborative culture within a global organization committed to giving back to the community.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service
• Completed 2 years in college or SHS Graduates are welcome to apply
• With at least 12 months of BPO experience
• Recognize, apply and explain your product or service knowledge
• Add experience in handling escalations preferred
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Job description

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will answer customer inquiries, resolve issues with a friendly approach, and help ensure a positive customer experience. The role emphasizes clear communication and problem solving within a supportive, inclusive team.

Expect a dayshift schedule, opportunities for career development, and a collaborative culture within a global organization committed to giving back to the community.