Onsite Customer Service Rep – Dayshift, Weekends Off

TTEC; Quezon City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC is hiring a Customer Service Representative onsite at UP Technohub, Quezon City. You’ll join a team dedicated to delivering exceptional customer experiences and supporting customers with timely, empathetic assistance.

Ideal candidates are fresh graduates or those with at least 12 months of BPO experience, strong communication skills, and basic computer proficiency. Dayshift schedule and a supportive, inclusive culture are highlighted.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS Graduates are welcome to apply.
• With at least 12 months of BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Experience handling escalations preferred.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication skills

Customer service

BPO experience

Product knowledge

Escalations handling

Computer skills

Education

Some college

SHS graduates welcome

Tools

MS Office

Job description

TTEC is hiring a Customer Service Representative onsite at UP Technohub, Quezon City. You’ll join a team dedicated to delivering exceptional customer experiences and supporting customers with timely, empathetic assistance.

Ideal candidates are fresh graduates or those with at least 12 months of BPO experience, strong communication skills, and basic computer proficiency. Dayshift schedule and a supportive, inclusive culture are highlighted.