Onsite Customer Service Rep — Day Shift | Growth & Benefits

TTEC; Philippines; On-site; PHP 312,000 - 446,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC is seeking a Customer Service Representative to join its onsite team at UP Technohub in Quezon City. You will assist customers by answering inquiries, researching issues, and guiding them to resolutions with a focus on positive experience.

The role is ideal for graduates with strong communication skills and a basic background in customer service, with opportunities for professional development within a supportive team.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills.
• Completed 2 years in college or SHS Graduates are welcome to apply.
• With at least 12 months of BPO experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication

Customer service

Product knowledge

Escalation handling

Computer skills

Education

Two years in college

SHS graduates welcome

Job description

TTEC is seeking a Customer Service Representative to join its onsite team at UP Technohub in Quezon City. You will assist customers by answering inquiries, researching issues, and guiding them to resolutions with a focus on positive experience.

The role is ideal for graduates with strong communication skills and a basic background in customer service, with opportunities for professional development within a supportive team.