Day-Shift Onsite CSR at UP Technohub, QC

TTEC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in UP Technohub, Quezon City is seeking a Customer Service Representative to support customers onsite. You’ll help resolve inquiries, explain products, and deliver exceptional service as part of a global team.

This entry‑level role welcomes fresh graduates with strong communication. The day shift offers career development and a culture that values inclusivity and customer care, with benefits that may include health and wellness incentives.

Qualifications

• Open to fresh college graduates seeking an entry‑level role.
• Completed 2 years in college or SHS graduates are welcome to apply.
• Minimum 12 months of BPO experience preferred for this role.
• Ability to recognize, apply and explain product or service knowledge.
• Experience handling escalations is a plus.
• Basic computer skills and familiarity with common software tools.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.
• Explain product or service details to customers and guide them to a resolution.

Skills

Fresh graduates

Two years in college

SHS graduates welcome

BPO experience

Product knowledge

Escalations experience (preferred)

Computer skills

Education

Two years in college

SHS graduates welcome

Tools

Computer basics

Job description

TTEC in UP Technohub, Quezon City is seeking a Customer Service Representative to support customers onsite. You’ll help resolve inquiries, explain products, and deliver exceptional service as part of a global team.

This entry‑level role welcomes fresh graduates with strong communication. The day shift offers career development and a culture that values inclusivity and customer care, with benefits that may include health and wellness incentives.