Day Shift CS Rep — UP Technohub, Quezon City

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 290,000 - 357,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC Customer Care Management Philippines Inc. is hiring an onsite Customer Service Representative at UP Technohub, Quezon City. You will help customers by answering inquiries, resolving issues, and providing product guidance with a friendly, solution-focused approach.

Ideal candidates are recent graduates with strong communication skills and a desire to deliver outstanding service. The role offers dayshift hours and opportunities for professional growth within a global service organization.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS Graduates are welcome to apply.
• With at least 12 months of BPO experience
• Recognize, apply and explain your product or service knowledge
• Add experience in handling escalations preferred.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Excellent communication skills

Customer service mindset

Problem solving

Empathy

Teamwork

Education

2-year college or SHS graduate

Job description

TTEC Customer Care Management Philippines Inc. is hiring an onsite Customer Service Representative at UP Technohub, Quezon City. You will help customers by answering inquiries, resolving issues, and providing product guidance with a friendly, solution-focused approach.

Ideal candidates are recent graduates with strong communication skills and a desire to deliver outstanding service. The role offers dayshift hours and opportunities for professional growth within a global service organization.