Onsite Customer Service Pro — Day Shift with Benefits

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in UP Technohub, Quezon City. The role focuses on assisting customers, resolving queries, and delivering an exceptional service experience.

Ideal candidates are fresh graduates or those with a year of BPO exposure, strong communication, and a customer-centric mindset. The position offers dayshift hours and a supportive, inclusive workplace culture.

Qualifications

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service.
• Completed 2 years in college or SHS graduates are welcome to apply.
• With at least 12 months of BPO experience.
• Recognize, apply and explain your product or service knowledge.
• Add experience in handling escalations preferred.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication

Customer service

Research

Education

2 years in college

SHS graduates welcome

Tools

Computer experience

Job description

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in UP Technohub, Quezon City. The role focuses on assisting customers, resolving queries, and delivering an exceptional service experience.

Ideal candidates are fresh graduates or those with a year of BPO exposure, strong communication, and a customer-centric mindset. The position offers dayshift hours and a supportive, inclusive workplace culture.