Onsite Customer Service Rep — Day Shift, Growth & Benefits UP Technohub

TTEC; Philippines; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Dayshift schedule

Career development

Inclusive culture

Benefits package

Job summary

TTEC is hiring a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will assist customers by providing quick answers, guiding product choices, and resolving issues with empathy.

We welcome fresh graduates with excellent communication, require at least 12 months of BPO experience, and value the ability to explain product knowledge. A dayshift schedule and a supportive, inclusive culture await.

Qualifications

• Fresh graduates with a degree requiring strong communication and customer service basics.
• Completed 2 years in college or SHS graduates are welcome.
• At least 12 months of BPO experience.
• Able to apply and explain product or service knowledge.
• Experience handling escalations preferred.
• Computer literacy required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Communication skills

Customer service knowledge

Computer literacy

Escalation handling

Education

Two years in college or SHS graduate

Job description

TTEC is hiring a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will assist customers by providing quick answers, guiding product choices, and resolving issues with empathy.

We welcome fresh graduates with excellent communication, require at least 12 months of BPO experience, and value the ability to explain product knowledge. A dayshift schedule and a supportive, inclusive culture await.