Onsite CSR — Dayshift, Weekends Off, Growth Path

TTEC; Philippines; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Dayshift schedule

Career development

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC Philippines is seeking a Customer Service Representative to join our onsite team at UP Technohub, Quezon City. You’ll help customers with empathy, answer inquiries, and resolve issues as part of a global organization.

The role offers a dayshift schedule, a supportive culture, and opportunities for career development and benefits. If you communicate well and enjoy helping others, this is a great entry point into the BPO industry with TTEC.

Qualifications

• Open to fresh college graduates with strong communication and customer service mindset.
• Completed 2 years in college or SHS graduates are welcome to apply.
• At least 12 months of BPO experience.
• Ability to understand and explain products or services.
• Experience handling escalations preferred.
• Computer experience is required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Excellent communication skills

Customer service

Computer experience

Handling escalations

Education

2 years in college or SHS graduates welcome

Job description

TTEC Philippines is seeking a Customer Service Representative to join our onsite team at UP Technohub, Quezon City. You’ll help customers with empathy, answer inquiries, and resolve issues as part of a global organization.

The role offers a dayshift schedule, a supportive culture, and opportunities for career development and benefits. If you communicate well and enjoy helping others, this is a great entry point into the BPO industry with TTEC.