Customer Support Specialist - Hybrid (Chat & Email) Growth

Business Backing Outsourcing Inc.; Philippines; Hybrid; PHP 190,000 - 312,000; Full time

Benefits offered by this job

Hybrid work arrangement

Long-term employment

Stable compensation

Growth opportunities

Supportive team environment

Job summary

Business Backing Outsourcing Inc. is seeking a reliable Customer Support Representative to handle inquiries via chat and email for our ecommerce client. The role includes occasional calls and a focus on clear communication and quality service.

You will be part of a team with a stable, long-term employment outlook, in a hybrid work setup (4 days from home, 1 day onsite). A positive, ambitious attitude and genuine care for doing a great job are valued.

Qualifications

• At least 1 year of experience in Customer Service.
• Excellent English and strong critical thinking.
• Honest, positive, and mature approach to work.

Responsibilities

• Handle customer inquiries via chat and email for our ecommerce client.
• Calls are part of daily work; handle calls when needed.
• Provide high-quality, efficient, and friendly service in every interaction.

Skills

Excellent English

Critical thinking

Customer service experience

Team player

Long-term employment

Job description

Business Backing Outsourcing Inc. is seeking a reliable Customer Support Representative to handle inquiries via chat and email for our ecommerce client. The role includes occasional calls and a focus on clear communication and quality service.

You will be part of a team with a stable, long-term employment outlook, in a hybrid work setup (4 days from home, 1 day onsite). A positive, ambitious attitude and genuine care for doing a great job are valued.