Customer Support Specialist — Growth & Benefits

Caldwell Communications; Valenzuela; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

Retirement/Life Insurance

Work-life Balance Programs

Job summary

Caldwell Communications in Valenzuela City, Metro Manila, is hiring for a customer service role. Open to college graduates with no experience. You will join a fast-paced team and assist clients with accurate information while handling calls and written inquiries.

Strong English communication is essential. This is an onsite role, located 25–35 km from central Manila, offering growth potential and a supportive work environment.

Qualifications

• College completion is preferred.
• BPO experience is a plus but not required.

Responsibilities

• Answer calls and provide information to clients.
• Check mail, fax, and internet mail for customer assistance.
• Communicate with customers by phone or written correspondence to address concerns.
• Answer participant questions and clarify information to ensure understanding.

Skills

English communication skills

BPO experience

Education

College degree

High School Diploma

Senior High School Diploma

Job description

Caldwell Communications in Valenzuela City, Metro Manila, is hiring for a customer service role. Open to college graduates with no experience. You will join a fast-paced team and assist clients with accurate information while handling calls and written inquiries.

Strong English communication is essential. This is an onsite role, located 25–35 km from central Manila, offering growth potential and a supportive work environment.