Customer Support Specialist — Fast Growth & Great Benefits

Caldwell Communications; Valenzuela; Sur place; PHP 201 000 - 312 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

13th Month Pay

HMO coverage

Maternity/Paternity Leave

Career growth

Retirement/Life Insurance

Work-life balance

Résumé du poste

Caldwell Communications in Metro Manila is seeking an entry-level customer support specialist to assist clients by phone, email, and written correspondence. You will provide accurate information and resolve inquiries with a focus on clear communication.

Open to graduates with BPO experience; strong English skills are essential. Onsite work is required, with opportunities for rapid career growth for top performers and an industry-leading benefits package including HMO on Day One and 13th month

Qualifications

• Open to high school or senior high school graduates with BPO experience.
• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.

Responsabilités

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions and talk to participants to understand what information is being asked

Connaissances

English communication

Customer service

BPO experience

Formation

College completed

Description du poste

Caldwell Communications in Metro Manila is seeking an entry-level customer support specialist to assist clients by phone, email, and written correspondence. You will provide accurate information and resolve inquiries with a focus on clear communication.

Open to graduates with BPO experience; strong English skills are essential. Onsite work is required, with opportunities for rapid career growth for top performers and an industry-leading benefits package including HMO on Day One and 13th month