Onsite Call Center Specialist — Growth & Benefits

Caldwell Communications; Quezon City; Presencial; PHP 279.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Career growth opportunities for top表现

Descripción de la vacante

Caldwell Communications is seeking a Customer Service representative to handle inbound calls, provide information, and assist clients from our Manila-area operations. The role requires clear English communication and a willingness to work onsite.

BPO experience is a plus but not mandatory, and we welcome fresh graduates who can join within the 25–35 km radius. Open to High School and Senior High School graduates, with a focus on delivering excellent service and helping customers resolve

Formación

• Open to college graduates with no experience required.
• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.
• Can do onsite work and is within 25–35 km of the location.

Responsabilidades

• Answer phone calls and provide information/assistance to clients.
• Check mail, fax, and internet mail to provide customer assistance.
• Communicate with customers by phone or written correspondence to address concerns.
• Answer participant questions and understand what critical information is being asked.

Conocimientos

Customer service

English communication

BPO experience

Onsite work

Educación

High School Diploma

Senior High School Graduate

Descripción del empleo

Caldwell Communications is seeking a Customer Service representative to handle inbound calls, provide information, and assist clients from our Manila-area operations. The role requires clear English communication and a willingness to work onsite.

BPO experience is a plus but not mandatory, and we welcome fresh graduates who can join within the 25–35 km radius. Open to High School and Senior High School graduates, with a focus on delivering excellent service and helping customers resolve