Customer Support Specialist — Flexible Hours

Recruitify_HR; Metro Manila; On-site; PHP 200,880 - 334,800; Full time

Job summary

Recruitify_HR in Metro Manila is seeking a dedicated Customer Service Agent to be the first point of contact for customers via phone, email, or chat. You will resolve inquiries and provide product information while maintaining accurate records of interactions.

You should be comfortable in a fast-paced environment, possess strong communication and problem-solving skills, and be flexible with hours, including evenings and weekends. This is a on-site position in Metro Manila.

Qualifications

• 1–3 years of experience in a call center or customer service role.
• High School Diploma or equivalent.
• Strong communication and problem-solving skills.
• Patience, empathy, and a customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Flexible hours, including evenings and weekends.

Responsibilities

• Assist customers with inquiries via phone, email, or chat.
• Resolve customer issues efficiently and effectively.
• Maintain detailed records of customer interactions.
• Provide product and service information to customers.
• Collaborate with team members to enhance service quality.

Skills

Strong communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Recruitify_HR in Metro Manila is seeking a dedicated Customer Service Agent to be the first point of contact for customers via phone, email, or chat. You will resolve inquiries and provide product information while maintaining accurate records of interactions.

You should be comfortable in a fast-paced environment, possess strong communication and problem-solving skills, and be flexible with hours, including evenings and weekends. This is a on-site position in Metro Manila.