Customer Support Associate — Flexible Hours, Manila

Work-1 Manpower Recruitment Services; Manila; On-site; PHP 223,200 - 446,400; Full time

Benefits offered by this job

Health Insurance

Job Training

Professional Development

Job summary

Work-1 Manpower Recruitment Services is seeking a customer service specialist to assist clients via phone, email, and chat, resolving issues with a positive attitude. You will document interactions in the CRM and collaborate with the team to enhance overall customer experience.

The role offers an on-site Manila work environment with flexible hours and focuses on delivering excellent service to clients while maintaining professionalism.

Qualifications

• Strong communication skills required.
• Proven problem-solving abilities.
• Friendly and approachable demeanor.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer issues efficiently while maintaining a positive attitude.
• Assist customers with inquiries regarding products and services.
• Document customer interactions in the CRM system accurately.
• Collaborate with team members to improve the overall customer experience.

Skills

Strong communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Work-1 Manpower Recruitment Services is seeking a customer service specialist to assist clients via phone, email, and chat, resolving issues with a positive attitude. You will document interactions in the CRM and collaborate with the team to enhance overall customer experience.

The role offers an on-site Manila work environment with flexible hours and focuses on delivering excellent service to clients while maintaining professionalism.