Customer Support Specialist – Entry Level

Global Payments; Philippines; On-site; PHP 200,880 - 279,000; Full time

Job summary

Global Payments in the Philippines is seeking a Customer Service Representative to handle customer inquiries through various channels, resolving basic payment and account-related requests. Ideal candidates should have a High School Diploma or Equivalent. This entry-level position involves routine tasks under close supervision.

Responsibilities include answering inquiries, entering data into systems, and adhering to established protocols, making it suitable for those looking to start a career in customer service.

Qualifications

• Minimum Qualifications: High School Diploma or Equivalent.
• Typically No Relevant Experience Required.
• Acquires and applies job skills for routine tasks.

Responsibilities

• Responds to customer inquiries via telephone, email, SMS and chat.
• Resolves basic payment and account-related requests.
• Enters required data into client systems.

Education

High School Diploma or Equivalent

Job description

Global Payments in the Philippines is seeking a Customer Service Representative to handle customer inquiries through various channels, resolving basic payment and account-related requests. Ideal candidates should have a High School Diploma or Equivalent. This entry-level position involves routine tasks under close supervision.

Responsibilities include answering inquiries, entering data into systems, and adhering to established protocols, making it suitable for those looking to start a career in customer service.