Entry-Level Customer Support Specialist

J Plazo Staffing Corp.; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing agency in the Philippines is looking for enthusiastic Customer Service Representatives to provide top-notch service to customers. Ideal candidates should have a High School Diploma or GED, with college coursework as a plus. This position offers a great starting point for those eager to build a rewarding career in customer service. Individuals will handle inquiries via phone, email, or chat while maintaining a positive and professional demeanor.

Qualifications

• High School Diploma or GED required.
• College degree or coursework is a plus but not required.
• Previous customer service experience is an advantage but not mandatory.
• Fresh graduates are welcome to apply.
• Basic computer literacy (MS Office, email, data entry).

Responsibilities

• Handle incoming calls, emails, or chat inquiries from customers.
• Provide accurate information about products, services, and policies.
• Resolve customer concerns or elevate issues.
• Maintain customer records and update information.
• Follow communication procedures and company guidelines.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Basic computer literacy

Ability to multitask

Positive attitude

Education

High School Diploma or GED

College degree or coursework

Job description

A staffing agency in the Philippines is looking for enthusiastic Customer Service Representatives to provide top-notch service to customers. Ideal candidates should have a High School Diploma or GED, with college coursework as a plus. This position offers a great starting point for those eager to build a rewarding career in customer service. Individuals will handle inquiries via phone, email, or chat while maintaining a positive and professional demeanor.