Banking Support Specialist – Customer Accounts & Payments

Teleperformance; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Earn up to 30k monthly

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in the Philippines is seeking a Customer Care Specialist to handle inquiries about accounts, transactions, and banking services, ensuring accurate, timely solutions.

The role requires at least a high school diploma and 12 months of financial experience, and it is on-site. You will protect customer information and follow banking policies and security procedures while maintaining high standards of service and productivity.

Qualifications

• Graduate of at least High School or Senior High School.
• At least 12 months of financial experience.
• Amenable to work on site.

Responsibilities

• Handle customer inquiries regarding accounts, transactions, payments, and banking services.
• Resolve account concerns and provide accurate, timely solutions.
• Assist with account updates, requests, and basic banking support.
• Protect customer information and follow banking policies and security procedures.
• Maintain high standards of customer service, accuracy, and productivity.

Education

High School / Senior High School graduate

Job description

Teleperformance in the Philippines is seeking a Customer Care Specialist to handle inquiries about accounts, transactions, and banking services, ensuring accurate, timely solutions.

The role requires at least a high school diploma and 12 months of financial experience, and it is on-site. You will protect customer information and follow banking policies and security procedures while maintaining high standards of service and productivity.