Entry-Level Customer Support Specialist

Miranda HR; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company based in the Philippines is offering an entry-level position for customer service representatives. The role involves assisting customers via phone, email, and chat while resolving issues and maintaining a positive relationship with clients. Ideal candidates should possess a high school diploma, strong English proficiency, and excellent interpersonal skills. This is a great opportunity for individuals seeking to start their career in customer service.

Qualifications

• No previous experience required; entry-level position.
• Team player with a positive attitude.
• Familiarity with call center systems is a plus.

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer issues by identifying problems.
• Document customer interactions and update account information.

Skills

Strong English language proficiency

Excellent customer service skills

Interpersonal skills

Problem-solving abilities

Organizational abilities

Basic technical skills

Education

High School Diploma or equivalent

Job description

A customer service company based in the Philippines is offering an entry-level position for customer service representatives. The role involves assisting customers via phone, email, and chat while resolving issues and maintaining a positive relationship with clients. Ideal candidates should possess a high school diploma, strong English proficiency, and excellent interpersonal skills. This is a great opportunity for individuals seeking to start their career in customer service.