Customer Support Specialist | E-Commerce Account | Up to ₱36,500 Package

GAINSTRONG TALENT SOLUTIONS CORP.

Makati

On-site

PHP 240,000 - 360,000

Full time

6 days ago
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Benefits offered by this job

E-Commerce account
Competitive benefits
Training and career development
Career growth opportunities

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. is seeking an experienced Customer Support Specialist to join our E-Commerce Account in Makati. You will handle inquiries via voice and other channels and provide problem-solving support.

The role requires 1–3 years BPO/Contact Center experience, strong verbal and written communication skills, and willingness to work on-site and on a shifting schedule. Training and career development opportunities are provided to help you grow.

Qualifications

  • At least High School or Senior High School Graduate.
  • College graduates are welcome to apply.
  • More than 1 year to 3 years of BPO/Contact Center experience.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving skills.
  • Willing to work on-site and on a shifting schedule.

Responsibilities

  • Handle customer inquiries through voice or other support channels.
  • Provide customer service and problem-solving support.

Skills

BPO experience
Customer service
Verbal communication
Written communication
Problem-solving

Education

High School diploma
College graduate welcome

Job description

About the role

We are looking for an experienced Customer Support Specialist to join our E-Commerce Account. If you have solid BPO experience and excellent customer service skills, this is a great opportunity to grow your career.

Key responsibilities
  • Handle customer inquiries through voice or other support channels

  • Provide customer service and problem-solving support

About you
  • At least High School or Senior High School Graduate

  • College graduates are also welcome to apply

  • More than 1 year to 3 years of BPO/Contact Center experience

  • Excellent verbal and written communication skills

  • Strong customer service and problem-solving skills

  • Comfortable handling customer inquiries through voice or other support channels

  • Willing to work on-site and on a shifting schedule

Benefits
  • E-Commerce Account

  • Competitive benefits and incentives

  • Training and career development opportunities

  • Career growth opportunities

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