Customer Support Specialist | Consumer Electronics Account | Up to ₱28K Package

GAINSTRONG TALENT SOLUTIONS CORP.; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive benefits

Training and career development

Career growth opportunities

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. is searching for a Customer Support Specialist to enhance their Consumer Electronics Account team. This role provides a unique opportunity for career growth in customer support and sales.

The successful candidate will address customer inquiries and offer solutions related to consumer electronics products and services. Additionally, promoting products to achieve sales targets is essential in this dynamic role.

Qualifications

• At least 6 months of International BPO Sales experience.
• Willing to work on-site and on a shifting schedule.

Responsibilities

• Handle customer inquiries and concerns.
• Provide accurate product information.
• Assist customers with product and order-related concerns.
• Identify customer needs and recommend products.
• Promote products and achieve sales targets.
• Follow company policies and quality standards.
• Escalate complex concerns when necessary.

Skills

Verbal and written English skills

Customer-focused

Problem-solving skills

Sales experience

Education

High School/Senior High School Graduate

Job description

About the role

We are looking for a Customer Support Specialist to join our Consumer Electronics Account. This is an opportunity to grow your career in customer support and sales.

Key responsibilities

• Handle customer inquiries and concerns related to consumer electronics products and services
• Provide accurate product information and appropriate solutions
• Assist customers with product, order, account, and service-related concerns
• Identify customer needs and recommend suitable products or services
• Promote products and achieve assigned sales targets
• Follow company policies, procedures, and quality standards
• Escalate complex concerns when necessary

About you

• At least High School/Senior High School Graduate
• At least 6 months of International BPO Sales experience
• Strong verbal and written English communication skills
• Customer-focused with good problem-solving skills
• Willing to work on-site and on a shifting schedule

Benefits

• Competitive benefits and incentives
• Training and career development opportunities
• Career growth opportunities