MASS HIRING: E-Commerce Non-Voice Account | Up to Php28,000*

VXI Global Holdings B.V. (Philippines); Quezon City; On-site; PHP 223,000 - 257,000; Full time

Benefits offered by this job

Performance incentives

Quarterly Performance Rewards

Up to 10% Night Differential Pay

HMO on your first day + up to three (3

Life insurance up to 500K

Salary payout every 2 weeks

Fast-Moving Career Progression

Employee discount at select partnerEst

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Non-Voice Support Champion to handle customer inquiries through email and messaging. You will resolve issues, deliver accurate information, and ensure a positive shopping experience.

The role requires at least 6 months in a BPO environment, strong communication skills, and a willingness to work onsite at Bridgetowne, Quezon City. A competitive monthly salary and supportive team await you.

Qualifications

• Ability to engage with customers via non-voice channels.
• At least 6 months BPO experience.
• Willingness to work onsite at Bridgetowne, Quezon City.

Responsibilities

• Interact with customers via non-voice channels to resolve inquiries and provide solutions.
• Maintain high-quality, timely responses and customer satisfaction.
• Collaborate with teammates to ensure consistent and exceptional support.

Skills

Effective communication

Customer service

Education

Senior High School or college / 2-year vocational or associate degree

Job description

Become a Non-Voice Support Champion!

Are you skilled in effective communication? Join us in the dynamic world of e-commerce customer support!

In this key role, you’ll engage with customers, resolve their inquiries, and provide exceptional solutions—all through non-voice channels. Enjoy a competitive salary and a supportive atmosphere that values your expertise.

Seize this opportunity to enhance customer experiences and be a trusted advisor in their shopping journey. Join our team and help create remarkable interactions, one message at a time!

What’s in it for you?

• Php20,000 to Php23,000 per month
• Performance Incentives
• Quarterly Performance Rewards
• Up to 10% Night Differential Pay
• HMO on your first day + up to three (3) FREE dependents*
• Life insurance up to 500K*
• Salary payout every 2 weeks
• Fast-Moving Career Progression
• Employee discount at select partner establishments

Who We’re Looking For

• Senior High School Graduate or college, or a 2-year vocational or associate degree holder
• At least 6 months BPO work experience
• Amenable to work on flexible schedules
• Amenable to work onsite at Bridgetowne, Quezon City

At VXI, we prioritize people-driven support excellence. Join our dynamic email support team, where your growth is our focus and every satisfied customer is a shared achievement.

*Terms and conditions apply