Customer Support Specialist — Chat & Email (Onsite)

Six Eleven Philippines BPO Corporation; Davao del Sur; On-site; PHP 156,000 - 246,000; Full time

Benefits offered by this job

HMO

Job summary

Six Eleven Philippines BPO Corporation is seeking a Customer Support Associate to handle chat and email inquiries in a fast-paced, process-driven environment. You will communicate clearly, professionally, and promptly to resolve concerns and provide accurate information to customers.

This onsite role requires a senior high school graduate with 1–6 months of BPO experience, strong English comprehension, grammar, and attention to detail.

Qualifications

• Provide customer support through chat and email channels.
• Respond to customer inquiries accurately, professionally, and promptly.
• Assist customers by providing appropriate information and resolving concerns.
• Maintain proper grammar, clarity, and professionalism in all written communication.

Responsibilities

• Provide customer support through chat and email channels.
• Respond to customer inquiries accurately, professionally, and promptly.
• Assist customers by providing appropriate information and resolving concerns.
• Maintain proper grammar, clarity, and professionalism in all written communication.

Skills

Customer Service

English Comprehension

Interpersonal Skills

Organizational Skills

Written Communication

Education

Senior High School graduate

Tools

Salesforce

Job description

Six Eleven Philippines BPO Corporation is seeking a Customer Support Associate to handle chat and email inquiries in a fast-paced, process-driven environment. You will communicate clearly, professionally, and promptly to resolve concerns and provide accurate information to customers.

This onsite role requires a senior high school graduate with 1–6 months of BPO experience, strong English comprehension, grammar, and attention to detail.