Email & Chat Support Specialist — On-site (Philippines)

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Medical Reimbursement

Incentives

Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag-IBIG Fund, Paid Holidays, Philhealth, SSS/GSIS

Job summary

A communications consultancy is seeking an Email Chat Support Representative to provide customer service through chat and email. The role requires maintaining data entry and coordinating with customers online. A high school diploma and English proficiency are necessary. This on-site position offers a salary of ₱15-30K monthly and includes various benefits, such as medical reimbursement and government-mandated benefits.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in English.

Responsibilities

• Provide support through chat and email in a BPO setting.
• Maintain data entry requirements.
• Coordinate online with customers using web-based programs.

Skills

English language proficiency

Education

High School diploma or equivalent

Job description

A communications consultancy is seeking an Email Chat Support Representative to provide customer service through chat and email. The role requires maintaining data entry and coordinating with customers online. A high school diploma and English proficiency are necessary. This on-site position offers a salary of ₱15-30K monthly and includes various benefits, such as medical reimbursement and government-mandated benefits.