Customer Support Specialist

Miranda HR; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer support service provider in Pasig is looking for a dedicated individual to join their team as a customer support representative. The role involves assisting customers through various communication channels while maintaining professionalism and attentiveness. Ideal candidates should have a high school diploma and strong communication skills. This full-time position offers opportunities for personal growth including job training and various employee rewards.

Qualifications

• Effective communication skills, both verbal and written.
• Ability to handle customer inquiries and product-related questions.
• Capable of documenting interactions accurately.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Assist customers with inquiries and issues.
• Collaborate with teams to resolve complex issues.

Skills

Strong communication skills

Problem-solving abilities

Attention to detail

Education

High School diploma or equivalent

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Description

• Provide exceptional customer support via phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions.
• Document and track customer interactions in the support system.
• Collaborate with cross-functional teams to resolve complex issues.
• Maintain a positive and professional demeanor when interacting with customers.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills, both verbal and written.
• Skills and Competencies: Good problem-solving abilities and attention to detail.
• Qualities and Traits: Friendly, patient, and customer-oriented mindset.
• Working Conditions: Ability to work in a fast-paced environment.

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training