Customer Support

Miranda HR; Pasay; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service provider is seeking fresh graduates for a full-time role in Pasay, Philippines. The position requires a high school diploma, with responsibilities including providing customer support, assisting in troubleshooting issues, and maintaining customer records. Ideal candidates possess excellent communication skills, patience, and a positive attitude. The role includes on-site work with potential for remote options and offers professional development and government-mandated benefits.

Qualifications

• Fresh graduate or 0-1 years of experience.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Provide excellent customer service and support via various communication channels.
• Assist customers in troubleshooting and resolving issues with products and services.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and company policies.

Skills

Excellent communication and interpersonal skills

Patience

Empathy

Positive attitude

Education

High School Diploma or equivalent

Job description

On-site - Pasay Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide excellent customer service and support via various communication channels.
• Assist customers in troubleshooting and resolving issues with products and services.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Fresh Graduate or 0-1 years of experience
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and a positive attitude
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Working Conditions: Office environment with potential for remote work