Customer Service Representative

Garuda Recruitment Agency; Pasig; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Government Mandated Benefits

Job summary

A recruitment agency in Pasig is looking for a Customer Service Representative to provide exceptional service via phone, email, and chat. The role is ideal for candidates with a strong work ethic and organizational skills, as no prior experience is required. Key responsibilities include assisting clients with inquiries and documenting interactions. This full-time position offers an opportunity to develop customer service skills in a supportive environment.

Qualifications

• Strong customer service skills and ability to communicate effectively in English.
• Strong work ethic and excellent organizational skills.
• Proficient in back office support processes.
• Good work ethic and organizational abilities.
• Proficient in back office support processes.
• Good people skills and ability to work well in a team environment.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions.
• Document customer interactions and resolutions for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Maintain a positive and professional demeanor while handling customer interactions.

Skills

Customer service skills

Effective communication in English

Strong work ethic

Excellent organizational skills

People skills

Back office support proficiency

Education

High school diploma or equivalent

Strong English communication

Teamwork

Organizational skills

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions.
• Document customer interactions and resolutions for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Maintain a positive and professional demeanor while handling customer interactions.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years of customer service experience preferred.
• Skills and Competencies: Strong customer service skills and ability to communicate effectively in English.
• Qualities and Traits: Strong work ethic and excellent organizational skills.
• Skills and Competencies: Proficient in back office support processes.
• Qualities and Traits: Good people skills and ability to work well in a team environment.

Customer Service English Language Strong Work Ethic Organizational Skills People Skills

Working Location

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