Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Pampanga; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a capable Recruitment Sourcing Associate to handle customer interactions and ensure accurate data entry in the CRM system. You will respond to inquiries, troubleshoot issues, and maintain a courteous, professional demeanor with every caller.

The role emphasizes detailed documentation in the database and delivering consistent, empathetic service that reflects the company’s standards and customer-first approach.

Qualifications

• Handle incoming customer calls and inquiries.
• Troubleshoot issues and provide solutions.
• Document customer interactions in the CRM database.
• Maintain a polite, empathetic, and professional tone.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Troubleshoot issues and provide accurate solutions to inquiries.
• Document customer interactions accurately in the database/CRM system.
• Maintain a polite, empathetic, and professional tone at all times.

Skills

Customer service

Communication

Tools

CRM system

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking a capable Recruitment Sourcing Associate to handle customer interactions and ensure accurate data entry in the CRM system. You will respond to inquiries, troubleshoot issues, and maintain a courteous, professional demeanor with every caller.

The role emphasizes detailed documentation in the database and delivering consistent, empathetic service that reflects the company’s standards and customer-first approach.