Friendly Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 234,000 - 357,000; Full time

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Metro Manila is seeking a friendly Customer Service Representative to be the first point of contact for customers, addressing inquiries, complaints, and requests with professionalism.

You will communicate through phone, email, chat, or social media to ensure timely, accurate responses and a positive experience. The role emphasizes patience, problem-solving, and clear information delivery in a fast-paced contact center environment.

Qualifications

• Senior high school diploma or equivalent; college graduates or fresh graduates welcome.
• Excellent verbal and written communication skills.
• Proficient with MS Teams and basic computer applications.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
• Resolve product or service problems by clarifying issues, researching solutions, and implementing effective resolutions.
• Provide product or service information to customers in a clear and concise manner.

Skills

Verbal communication

Written communication

Education

Senior high school diploma or equivalent

College graduate/undergraduate/fresh graduates

Tools

MS Teams

Basic computer applications

Job description

Synlink Recruitment Outsourcing Co. Inc. in Metro Manila is seeking a friendly Customer Service Representative to be the first point of contact for customers, addressing inquiries, complaints, and requests with professionalism.

You will communicate through phone, email, chat, or social media to ensure timely, accurate responses and a positive experience. The role emphasizes patience, problem-solving, and clear information delivery in a fast-paced contact center environment.