Multichannel Customer Service Specialist

Synlink Recruitment Outsourcing Co. Inc.; Las Piñas; On-site; PHP 223,000 - 335,000; Full time

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative to be the voice of our company. You will handle customer inquiries with a friendly, professional attitude and deliver industry-specific support.

The role requires excellent English or bilingual communication, tech-savviness across chat, email, and phone systems, and resilience in a fast-paced environment. This is a remote or on-site friendly position in a dynamic team.

Qualifications

• Excellent English or bilingual communication skills.
• Tech-savvy: comfortable switching between chat, email, and phone systems.
• Resilient and able to thrive in a fast-paced environment.

Responsibilities

• Answer incoming inquiries and provide expert service.
• Navigate various digital tools to manage requests.
• Deliver industry-specific support with a friendly, professional attitude.

Skills

Excellent English

Bilingual communication

Tools

Chat systems

Email systems

Phone systems

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative to be the voice of our company. You will handle customer inquiries with a friendly, professional attitude and deliver industry-specific support.

The role requires excellent English or bilingual communication, tech-savviness across chat, email, and phone systems, and resilience in a fast-paced environment. This is a remote or on-site friendly position in a dynamic team.