Customer Service Specialist - Flexible Hours & Tech Support

Synlink Recruitment Outsourcing Co. Inc.; Misamis Oriental; Sur place; PHP 200 880 - 312 480; Plein temps

Avantages offerts par ce poste

HMO

Flexible hours

Incentives

Résumé du poste

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative (CSR) for its call center.

The role involves acting as the main link between the company and customers, handling inquiries, resolving complaints, processing transactions, and providing technical support via voice, email, or chat channels. The CSR will strive to deliver high customer satisfaction and work within flexible hours in a fast-paced environment, supporting English-language communications with customers

Qualifications

• Experience in customer service or call center is preferred
• Proficient in English with clear communication
• Ability to resolve issues and handle inquiries efficiently

Responsabilités

• Address inquiries and resolve complaints via voice, email or chat channels
• Process transactions and provide technical support while ensuring customer satisfaction

Connaissances

Customer service

Communication skills

English proficiency

Description du poste

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative (CSR) for its call center.

The role involves acting as the main link between the company and customers, handling inquiries, resolving complaints, processing transactions, and providing technical support via voice, email, or chat channels. The CSR will strive to deliver high customer satisfaction and work within flexible hours in a fast-paced environment, supporting English-language communications with customers