Corporate Banking Customer Support Representative

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Leave Credits

Joining Bonus

Job summary

A leading IT company in the Philippines is seeking a Corporate Banking Customer Support Representative to join their team. This role involves responding to customer inquiries, assisting with order placements, and providing detailed product information. Fresh graduates and those with experience in a BPO company are encouraged to apply. The position requires working fully on-site during graveyard shifts and offers benefits such as HMO, leave credits, and a joining bonus.

Qualifications

• Open for Fresh Graduates and Undergraduates.
• At least 1 year of work experience in CSR role is an advantage.
• Experience working in a BPO company is a plus.

Responsibilities

• Responding to customer questions/inquiries via phone call, messages, and email.
• Assisting customers with order placement, billing inquiries, and service requests.
• Verifying customer identity and updating records securely.
• Providing accurate information about products, services, and account details.
• Ensuring entries are clear, complete, and accurate.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's degree or relevant coursework

Job description

Client Profile:

One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.

Position:

Corporate Banking Customer Support Representative

Industry:

IT Company

Location:

Ortigas, Pasig City

Salary:

Php18,000 – Php25,000

Schedule:

Graveyard Schedule

Work Set up:

Work on site

Benefits:

• Government mandated Benefits
• HMO
• 13th month pay
• Leave Credits
• Joining Bonus

Job Requirements:

• Open for Fresh Graduates and Undergraduates
• At least 1 year of work experience in CSR role is advantage
• Experience working in BPO company is a plus
• Willing to work fully on site at graveyard shift
• Amenable to start as soon as possible

Job Responsibilities:

• Responding to customer questions/inquiries via phone call, messages and email
• Assisting customers with order placement, billing inquiries, and service requests.
• Verifying customer identity and update records securely.
• Providing accurate information about products, services, and account details.
• Ensuring entries are clear, complete, and accurate.

Look for Ms. Lira

Recruitment Process:

Online interview and Face to Face

• Initial interview
• 2nd interview
• Final interview

JOB OFFER