Customer Service Representative | Virtual Hiring Process Available

Accenture; Philippines; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture Philippines is hiring a Customer Service Representative in Taguig City to deliver quality customer care. You will handle calls, follow service level requirements, and ensure timely resolution while maintaining call quality.

Open HS or SHS with at least 6 months BPO experience; strong communication; willing to work full-time onsite; amenable to shifting schedules and holidays. The role includes benefits such as HMO from day 1 and opportunities for training and certification.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Strong communication

BPO experience

Willing to shift schedules

Education

Open HS or SHS graduates

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Strong communication skills.

• Willing to work full-time onsite in Taguig City

• Amenable to shifting schedules and holiday work.