Customer Support Pro — Hybrid, Growth & Perks

3feetsolutions.com.au; Metro Manila; Hybrid; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Competitive Rewards

Collaborative Spirit

Work-Life Harmony

Career Growth

Inclusive Teamwork

Job summary

MicroSourcing is hiring a Customer Service Representative (Fixed Term) for a hybrid role in Eastwood, Quezon City. You will deliver customer-focused support, handle inquiries, and maintain data across Excel and CRM tools.

Ideal candidates excel in English communication and have experience in customer service, with a proactive approach to problem-solving and a collaborative, growth-oriented mindset.

Qualifications

• Excellent written and verbal English communication skills.
• Customer-focused, patient, and positive attitude.
• Proven problem-solving skills and a fast, hands-on learning style.
• Strong proficiency in Microsoft Excel.
• High comfort level working with technology, digital platforms, and mobile devices.

Responsibilities

• Deliver exceptional, customer-focused support by addressing inquiries with patience, positivity, and a strong willingness to help.
• Resolve customer issues quickly using effective problem-solving skills and hands-on technical troubleshooting.
• Communicate solutions clearly and accurately through excellent written and verbal English communication.
• Manage data and customer information using Microsoft Excel and relevant support systems.
• Follow through on assigned tasks and follow up on customer requests to ensure complete issue resolution.

Skills

Customer service

English

Excel

CRM tools

Ticketing systems

Technical troubleshooting

Tools

CRM tools

Ticketing systems

Job description

MicroSourcing is hiring a Customer Service Representative (Fixed Term) for a hybrid role in Eastwood, Quezon City. You will deliver customer-focused support, handle inquiries, and maintain data across Excel and CRM tools.

Ideal candidates excel in English communication and have experience in customer service, with a proactive approach to problem-solving and a collaborative, growth-oriented mindset.