Customer Support Advisor – Bulacan Hub (Full-Time)

Convergys; San Jose; On-site; PHP 223,200 - 279,000; Full time

Job summary

A global services provider is seeking a Customer Service Advisor in San Jose, Philippines. This role involves handling customer inquiries via calls and providing resolutions. Candidates should have a high school diploma and strong customer service orientation. The position requires good communication skills, computer knowledge, and the ability to multi-task in a fast-paced environment. Join us in providing exceptional support and build rapport with our valued customers.

Qualifications

• High school diploma with three to six months of relevant experience preferred.
• Strong computer navigation skills and PC Knowledge.
• Ability to effectively communicate, both written and verbally.

Responsibilities

• Interface with customers via inbound and outbound calls.
• Provide customer service support and problem resolution.
• Clarify customer requirements and build rapport.

Skills

Customer service orientation

Strong communication skills

Computer navigation skills

Multi-tasking abilities

Attention to detail

Education

High school diploma

Job description

A global services provider is seeking a Customer Service Advisor in San Jose, Philippines. This role involves handling customer inquiries via calls and providing resolutions. Candidates should have a high school diploma and strong customer service orientation. The position requires good communication skills, computer knowledge, and the ability to multi-task in a fast-paced environment. Join us in providing exceptional support and build rapport with our valued customers.