Customer Success & Solutions Manager

JBT Marel Corporation; Mexico; On-site; PHP 2,769,230 - 3,999,999; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) matching

Job summary

JBT Marel Corporation is seeking a Customer Care Manager in Pampanga, Mexico, to enhance customer relationships and optimize service solutions.

This role requires strong sales, communication skills, and at least 2 years of relevant experience. You will actively travel to meet customers, ensuring their needs are met and analyzing performance.

Benefits include medical coverage, 401(k) matching, and a commitment to diversity.

Qualifications

• Minimum 2 years of experience in sales of services or capital goods.
• Proven ability to work in a multi-discipline team environment.
• Excellent written and verbal English skills.

Responsibilities

• Act as a trusted advisor and manage customer relationships.
• Analyze and deliver performance information to customers.
• Perform sales of parts, service solutions, and agreements.

Skills

Sales & negotiation skills

Communication skills

Customer service mindset

Ability to build relationships

Education

Degree in Engineering and/or Business Administration

Job description

JBT Marel Corporation is seeking a Customer Care Manager in Pampanga, Mexico, to enhance customer relationships and optimize service solutions.

This role requires strong sales, communication skills, and at least 2 years of relevant experience. You will actively travel to meet customers, ensuring their needs are met and analyzing performance.

Benefits include medical coverage, 401(k) matching, and a commitment to diversity.