Global Customer Success Manager

Neksjob Philippines; Bacolod; On-site; PHP 391,000 - 837,000; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

A leading service provider is seeking a Customer Service Manager in Bacolod, Philippines, who is dedicated to delivering excellent customer service. The ideal candidate will handle customer inquiries via various channels, provide accurate information on products, and efficiently resolve issues. A positive attitude and strong communication skills are essential. This role offers comprehensive training and a competitive salary, targeting professionals committed to creating customer satisfaction.

Qualifications

• High school diploma or higher education.
• Customer-driven attitude and excellent communication skills.
• Basic computer skills and willingness to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer concerns efficiently and professionally.

Skills

Customer-focused mindset

Basic computer skills

Positive attitude

Education

High school graduate or above

Job description

A leading service provider is seeking a Customer Service Manager in Bacolod, Philippines, who is dedicated to delivering excellent customer service. The ideal candidate will handle customer inquiries via various channels, provide accurate information on products, and efficiently resolve issues. A positive attitude and strong communication skills are essential. This role offers comprehensive training and a competitive salary, targeting professionals committed to creating customer satisfaction.