Business Development & Client Success Manager

GopoTec Philippines Inc.; Taguig; On-site; PHP 279,000 - 502,000; Full time

Job summary

A technology solutions provider is seeking a candidate to manage customer relations in Metro Manila. This role involves coordinating project activities, ensuring customer satisfaction, collecting feedback for product improvements, and assisting with contract negotiations. Strong communication skills and the ability to maintain long-term relationships with customers are essential. The position offers a dynamic work environment that focuses on customer success and operational excellence.

Responsibilities

• Manage daily communication and maintenance of customer relations during projects.
• Coordinate internal teams to ensure project progress and customer satisfaction.
• Collect structured feedback from customers for product optimization.
• Assist in business negotiations and contract signing.
• Ensure payment collection and solve issues in customer cooperation.

Job description

A technology solutions provider is seeking a candidate to manage customer relations in Metro Manila. This role involves coordinating project activities, ensuring customer satisfaction, collecting feedback for product improvements, and assisting with contract negotiations. Strong communication skills and the ability to maintain long-term relationships with customers are essential. The position offers a dynamic work environment that focuses on customer success and operational excellence.