Customer Success & Solutions Manager

JBT Corporation; Mexico; On-site; PHP 3,076,923 - 4,307,692; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Job summary

JBT Corporation is seeking a Customer Care Manager in Pampanga, Mexico, to enhance customer relationships and optimize service solutions. In this role, you will advocate for customer needs, analyze performance data, and ensure high-level customer satisfaction.

The ideal candidate will hold a degree in Engineering or Business Administration, possess strong sales skills, and have a commitment to exceptional customer service. JBT Corporation provides comprehensive benefits from day one of employment, including medical, dental, and life insurance.

Qualifications

• Minimum 2 years of experience in sales of services or capital goods.
• Recognized sales training is preferred.
• Proficient in English, both written and verbal.

Responsibilities

• Act as the customer advocate and trusted advisor.
• Analyze customer performance, identify opportunities.
• Manage customer satisfaction and monitor escalations.

Skills

Sales & negotiation skills

Excellent communication skills

Ability to build relationships

Systematic maintenance principles

Education

Degree in Engineering or Business Admin

Job description

JBT Corporation is seeking a Customer Care Manager in Pampanga, Mexico, to enhance customer relationships and optimize service solutions. In this role, you will advocate for customer needs, analyze performance data, and ensure high-level customer satisfaction.

The ideal candidate will hold a degree in Engineering or Business Administration, possess strong sales skills, and have a commitment to exceptional customer service. JBT Corporation provides comprehensive benefits from day one of employment, including medical, dental, and life insurance.