Customer Service Supervisor - Morning Shift (Taguig)

Bravissimo Resourcing Inc.; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

A leading customer service provider is seeking an experienced individual for a customer support role based in Taguig. The candidate should have 3-5 years of experience in customer service, with at least 1 year in a supervisory position. Responsibilities include handling inbound calls, researching solutions, and documenting data according to standard procedures. The role requires adherence to compliance training and performance standards, all within a supportive company environment.

Qualifications

• Minimum of 3 to 5 years of relevant experience in customer service.
• At least 1 year of supervisory experience preferred.

Responsibilities

• Provide customer service support via inbound calls.
• Conduct research to resolve inquiries effectively.
• Document all call information following operating procedures.

Skills

Customer service support

Research skills

Problem-resolution

Data entry

Compliance training

Supervisory skills

Job description

A leading customer service provider is seeking an experienced individual for a customer support role based in Taguig. The candidate should have 3-5 years of experience in customer service, with at least 1 year in a supervisory position. Responsibilities include handling inbound calls, researching solutions, and documenting data according to standard procedures. The role requires adherence to compliance training and performance standards, all within a supportive company environment.