Customer Support Specialist - Call Center

99 Ecoms Designs Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local service company in Taguig is seeking a dedicated customer service representative to provide exceptional support via phone, email, and chat. The ideal candidate will have 1-3 years of experience in a call center environment, along with a High School diploma. Responsibilities include resolving customer inquiries efficiently and collaborating with team members to enhance service quality. Strong communication skills and technical abilities are essential for success in this fast-paced position.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Strong communication skills and a problem-solving mindset.
• Ability to handle customer inquiries and resolve issues.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Collaborate with team members to improve service quality.
• Maintain accurate records of customer interactions.

Skills

Proficiency in English

Organizational skills

Customer service abilities

Technical skills

Education

High School or Senior High School diploma

Job description

A local service company in Taguig is seeking a dedicated customer service representative to provide exceptional support via phone, email, and chat. The ideal candidate will have 1-3 years of experience in a call center environment, along with a High School diploma. Responsibilities include resolving customer inquiries efficiently and collaborating with team members to enhance service quality. Strong communication skills and technical abilities are essential for success in this fast-paced position.