Night-Shift Customer Support Specialist — Taguig (On-Site)

J-K Network Services; Taguig; On-site; PHP 223,000 - 379,000; Full time

Benefits offered by this job

Government Mandated benefits

13 Month Pay

HMO

Health Insurance and Life Insurance coverage

Flexible Working Arrangements

Healthy Work Environment

Job summary

An IT BPO company is seeking a Customer Service Representative to manage customer communications and provide support. Candidates should have customer service experience and be open to various educational backgrounds. The role requires effective communication and problem-solving skills. This position offers on-site work in Taguig City with a focus on a positive work environment and various benefits.

Qualifications

• Open to HS(old curriculum)/SHS grads, college undergraduates and college grads.
• At least 6 months to 1 year work experience in customer service.
• Willing to attend face-to-face interview.

Responsibilities

• Manage incoming and outgoing customer communications via calls, chats, and emails.
• Maintain accurate client information by updating account records.
• Address customer complaints effectively and offer solutions.

Skills

Customer service experience

Communication skills

Problem-solving

Education

High School Graduate or College Undergraduate

Job description

An IT BPO company is seeking a Customer Service Representative to manage customer communications and provide support. Candidates should have customer service experience and be open to various educational backgrounds. The role requires effective communication and problem-solving skills. This position offers on-site work in Taguig City with a focus on a positive work environment and various benefits.