Onsite Customer Support Specialist – Taguig

E-Solutions IT Services; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive compensation package

Career growth and development opportunities

Supportive and engaging team environment

Job summary

A customer service-oriented company in BGC, Taguig is seeking candidates for a Customer Service role. The position requires at least 1 year of experience in customer service or BPO, excellent communication and problem-solving skills, and the willingness to work onsite. Join a supportive and engaging team environment with opportunities for career growth and competitive compensation. If you are passionate about delivering exceptional customer experiences, apply today!

Qualifications

• At least 1 year of Customer Service experience (BPO or related field).
• Excellent communication and problem-solving skills.
• Willing to work onsite in BGC, Taguig.
• Amenable to shifting schedules.

Responsibilities

• Provide outstanding customer support via phone, email, or chat.
• Resolve inquiries efficiently while ensuring customer satisfaction.
• Handle concerns with professionalism and empathy.
• Maintain accurate records of customer interactions.
• Meet service level targets and performance metrics.

Skills

Customer Service experience

Excellent communication skills

Problem-solving skills

Education

High/Senior High School

Job description

A customer service-oriented company in BGC, Taguig is seeking candidates for a Customer Service role. The position requires at least 1 year of experience in customer service or BPO, excellent communication and problem-solving skills, and the willingness to work onsite. Join a supportive and engaging team environment with opportunities for career growth and competitive compensation. If you are passionate about delivering exceptional customer experiences, apply today!